What is OrderSignal? ▾
OrderSignal is a restaurant table service and operations platform. It connects the customer ordering experience, staff table management, kitchen order flow, and manager analytics into one system — designed to reduce missed requests and improve visibility across the restaurant floor.
Who is OrderSignal for? ▾
OrderSignal is designed for restaurant owners, general managers, floor managers, and service staff. It's best suited for sit-down restaurants where table service is a core part of the experience.
Does OrderSignal replace restaurant staff? ▾
No. OrderSignal is a tool to support your team, not replace it. Staff still manage tables, fulfill orders, and provide service. The system simply gives them better information to do so — and gives customers a cleaner way to communicate.
Can customers order from their table? ▾
Yes. Customers can browse your menu, build an order, and submit it directly from the table interface. They can also request help, send a message, or signal that they're ready to pay — all without needing to track down a server.
Can staff view table requests and messages? ▾
Yes. Staff have a live table overview that shows which tables have active orders, pending messages, inactivity alerts, or payment readiness signals. They can open any table to view the full order and message history.
Can managers edit menu items? ▾
Yes. Managers have a full product and menu management interface. They can add, edit, or remove items, update prices and descriptions, set sizes and options, and toggle availability — all from the manager app.
Does OrderSignal support multiple locations? ▾
Yes. Multiple restaurant locations can be managed under a single organization account. Logs, menus, and analytics are tracked per location.
Is customer data private? ▾
Yes. OrderSignal does not sell customer or restaurant data to third parties. Data is collected only as needed to run the restaurant service system. Customers placing orders are not required to create accounts or share personal information beyond what the service requires.
How do I request support? ▾
Email us at info@ordersignal.app. We handle onboarding help, bug reports, account issues, and feature requests. During early access, you'll hear from our team directly.
How do I request account or data deletion? ▾
Contact info@ordersignal.app with your deletion request. We'll confirm the request and process it in a timely manner. You can request deletion of your organization's data, table logs, or account at any time.
Is OrderSignal currently in testing or early access? ▾
Yes. OrderSignal is currently in early access. Features are actively being developed and refined based on feedback from real restaurant environments. We're selectively onboarding restaurants who want to try the system and help shape it. If you're interested, request access and we'll be in touch.